Quality Engineering Manager

American Express
Burgess Hill
08 Mar 2018
18 Mar 2018
Contract Type
Full Time
Don’t just work for a market leading global company. Help grow one

The Travel and Lifestyle Services Technology group of American Express delivers all the technology needed to power the American Express travel and lifestyle experiences enjoyed by our card members. We’re nimble and creative, and work closely with business partners to shape our technology and product roadmap.

If you have the talent and desire to deliver at a rapid pace, providing quality engineering to support thousands of customer services professionals and millions of card members worldwide, come join our team.

Our quality engineers are highly adaptable, confident working on their own initiative, pro-active and open to change, in a role that is very varied. We are looking for a strong QA lead with well-developed relationship and influencing skills, including the ability to challenge and query.

A quality engineering manager in TLS:

    Leads software engineers and quality engineers to drive improvements in code quality via manual and automated testing Actively drives the review of the user story backlog and requirements specifications for completeness and weaknesses in function, performance, reliability, scalability, testability, usability, and security and compliance testing, and provides recommendations Plans and defines testing approach, providing advice on prioritization of testing activity in support of identified risks in project schedules or test scenarios Develops test plans, testing resource requirements, and overall scheduling of testing activity Ensures appropriate quality of manual and automated test cases and configurations needed to meet testing of business requirements Is hands-on as required, for example executes test cases/scripts to ensure delivery of quality software applications, including Systems Integration, Regression, and Performance Testing Creates and executes strategies for management of test data to support the requirements and test case for various test phases Builds and maintains Testing Automation process and drives / oversees execution Responsible for managing the definition, implementation, and integration of quality principles into the design and development of software and IT processes for the team Monitors and tracks resolution of defects Designs, monitors, and analyses quality assurance metrics such as defect, defect counts, test results, and test status Identifies opportunities to adopt innovative testing technologies and techniques Looks beyond the obvious for continuous improvement opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Required skills:

    Must have aptitude for all quality oriented activities, including automated test development; also proven ability in writing test cases, running functional, automated, or performance tests, and managing defects Proven experience in test-driven development, unit testing, functional testing, system integration testing and regression testing. Experience with rapid application development methods (agile processes) an advantage Experience with coding skills across a variety of platforms with Mainframe is essential Bachelor's or master's degree in computer science, computer engineering, or other technical discipline, or equivalent work experience, is preferred Experience of travel and lifestyle industry applications and business processes a distinct advantage.
Why American Express?

Talk to our people and you’ll find out what we’re really all about. Open, creative, risk-taking, collaborative and innovative are just some of the expressions you’ll hear. It’s our culture that makes American Express an outstanding place to work, and a big part of why we regularly win best workplace awards all over the world including recognition amongst the World’s Best Multinational Workplaces by Great Place to Work and Glassdoor’s 2017 Best Places to Work. If you’re ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career here.

To complete your application please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on recruitment.support.uk@aexp.com or 00800 83 000038 (for Russia based candidates 810 800 83 000038).

ReqID: 18002722
Schedule (Full-Time/Part-Time): Full-time

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