Financial Markets Client Support Associate - Graduate

Taylor James Resourcing Limited
London (Greater)
08 Mar 2018
14 Mar 2018
Contract Type
Full Time

A leading Financial Market Place operating in electronic over-the-counter marketplaces, based in the City seeks a graduate to work in a client focused support and client facing role to support sell-side clients with general platform / product queries. Educated to degree level or equivalent (exposure to studying Finance or Business is desirable) customer service or Administrative experience within Financial Services is advantageous. Working in a dynamic, fast -paced environment, this will suit a bright, confident, outgoing person keen to work in a role within the Financial Markets that is client focused. The core working hours are 8:00-17:30 with two additional shifts per week to consider: 6:45-16:15pm, 7:15-16:45pm.

The role is supporting with the Product Implementation and Product Management teams on Dealer and Product Implementations. Ensure the system is prepared for daily trading and monitoring for potential problems throughout the day. Carry out daily administrative tasks including ownership and input of new security data and sell-side account creation. Ownership of some sell-side procedure and documentation. Cultivating productive relationships with dealers to improve dealer-to-customer enabling on the platform in order to increase trade volumes. Provide platform and dealer administrative function demonstrations. Supporting team efforts to deliver great service, particularly around product launches. Working to provide proactive support to Clients; helping to develop accounts and expand product use

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