IT Support Apprentice

QA Ltd
08 Mar 2018
17 Mar 2018
Contract Type
Full Time

Employer Description

This is an IT Company who help SME companies control their costs and at the same time maximise the value from their IT systems.

Job Description

Eager to take your technology knowledge to the next level?

Our training programme is designed to provide you with real-world skills using the most recent IT Technologies to transform you into a highly skilled IT Apprentice (all debt free!) Our apprenticeships blends on-the-job experience, face-to-face workshops and online learning which will teach you a range of new skills including:

  • Microsoft Windows Server 2012
  • Cloud Technologies
  • Support BYOD
  • Microsoft Windows 7/8.1 and Other Client Operating Systems
  • Mobility Solutions such as Microsoft Intune
  • Securing Devices and Networks

Responsibilities and duties

  • Providing IT Support to their clients
  • Problem solving & troubleshooting
  • Configuring desktop and laptop PC's
  • Carrying out IT administration - New User Account Setups, IT stock Inventory, Help Guides
  • Installing software, adding printers and assisting with ad-hoc requests
  • Assisting with computer repairs

Desired skills and qualities

  • A genuine interest and passion to develop a career in IT
  • Good verbal and written communication skills
  • A good sense of humour
  • Be ambitious and driven
  • Good telephone manners
  • The ability to work alone and work as part of a team
  • A flexible approach to the role and in your contribution to the success of the business
  • The ability to cope with multiple tasks in a calm and professional manner

Working week

Monday - Friday 9am-5:30pm

Important Information

"QA's Apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce."

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