NOC / Network Manager

Crg Tec Limited
08 Mar 2018
17 Mar 2018
Contract Type
Full Time

The Role: NOC / Network Manager
Location: Manchester
Package: To £50,000 with benefits and accredited training support

If you are Cisco bias network / NOC manager who is looking to join a business during an exciting period of expansion, then this new role as a NOC / Network Manager gives the chance to lead the network operations group for fast growth managed services provider.

Supporting a range of solutions from a single broadband or Ethernet circuit to large multi-site MPLS solutions with data, security and voice services, the NOC is the primary technical point of contact for our customers.

The team are responsible for 1st / 2nd and 3rd line support, in-life changes and technical build of customer solutions. As Network Operations Manager, you'll take ownership of the day to day running of our Network Operations team and processes and as a technical people manager, you'll be leader for the group but working closely with the technical director, will play a part in shaping how this technical function performs with anticipated growth involving a doubling of headcount over the next 18 months..

It's a Manchester base and this is an award-winning provider of communications technologies and services to mid-market and enterprise businesses and the public sector both in the UK and Globally. The team has a "get it done" attitude and primary function will be to ensure the delivery of network support solutions.

Technical background - what are we looking for?
It's the classic network management background meaning you will likely have come from the tools as a network engineer and made the move up into management. It's not hands on, but you'll still need to have your finger on the pulse so all round commercial exposure to most modern routing and switching networking technologies (BGP, OSPF).

It's Cisco bias, with some Juniper and we are thinking the role would ideally suit someone with either the CCNA or JNCIA as a minimum and you'll be from either an ISP or MSP.

We're thinking you'll likely have solid exposure to firewalls, ethernet or provisioning of service and while the NOC at the moment is normal Monday to Friday but with on call, they'll probably go 24/7 with a likely outsourced scenario so we'd be looking for your guidance and ideas on how best to do this moving forward.

60% of the customers sit in the wholesale channel market so you'll have the technical credibility and personality to conduct high end technology discussions with these customers but the key objective of the network operations group is to be best in class by way of preventative technical problems, likely using cutting edge automation technology so we'd expect the NOM to know what is working and what is coming to market that could be brought into the business.

Did we mention training?
This is a company that actively supports learning and development, so whether that is further Cisco based qualifications for the various routes (Wireless, Security, Collaboration etc.) then this company are ready to support, both from a hands on and financial commitment aspect, so as a manager, you'll be able to keep your team engaged and up to date. Benefits aside from that are good, with pension, health plan, annual bonus and breakfast, wine and beers provided - although typically not at the same time...

CRG TEC is an employment business acting on behalf of a client company.

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