System Support Analyst

08 Mar 2018
17 Mar 2018
Contract Type
Full Time

System Support Analyst

Our client is seeking a System Support Analyst to join their IT support team- responsible for looking after the company's IT systems.

Duties and Responsibilities:

  • The primary responsibilities of this role are to provide technical support, development and configuration for the firm's IT systems.
  • You will support project teams in the implementation and support of new systems.
  • You will develop advanced knowledge and specialist skill in the key systems
  • Take ownership and resolve incidents raised through the firm's helpdesk
  • Use technical expertise to develop solutions

Skills/experience required

  • Proficient in at least one programming language or Powershell/VB script.
  • SQL query skills useful.
  • Good all round server and network support skills.
  • Ability to draft clear and comprehensive documentation to support technical implementation and administration processes.
  • Knowledge of relational databases.
  • Existing experience in application support and development would be beneficial.
  • Experience with managing Windows server and client OS's, Active Directory and associated services would be desirable.
  • Experience in working with Document Management, CRM, and Digital dictation systems would be an advantage.
  • Experience of providing support to end-users (experience in the legal industry would be desirable)

Excellent opportunity to join a a highly reputable company, that can offer an excellent salary + benefits package, central office, opportunities to develop your career and a great working environment.

Knowledge/experience of working in the legal sector highly advantageous.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age

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