Head of Infrastructure / IT Manager - Permanent

NST Recruitment Ltd
London (Greater)
08 Mar 2018
16 Mar 2018
Contract Type
Full Time

Head of Infrastructure / IT Manager – Permanent

Location: London

Start Date: ASAP

Salary: £60,000 - £80,000 per annum

NST are currently recruiting for a Head of IT Services to work for a Global Entertainment Company. They have operational centres in London and New York that provide shared ‘back office’ services, including Operations, Finance and IT to the company. They have a friendly, ‘family’ environment - around 200 employees in total, supported by a small IT team of 3 systems engineers, 4 developers and a number of key external suppliers.

We are looking for someone who loves technology! Someone who loves to learn new skills, still enjoys the hands-on element of the job and has a genuine passion for IT & computing.

Role Responsibilities:

We’re looking for a capable and dynamic all-rounder to lead the IT Services team, reporting directly to the CIO. You will have global responsibility for:

  • Delivery and Management (Helpdesk, EUC – mostly Macs, Email, Telephony, internally hosted infrastructure, AWS, LAN/WAN, key business applications)
  • Key IT Projects (e.g. office refurbishment, GDPR, Office 365, Box Cloud Storage Refresh)
  • Supplier management (both commercial and day-to-day)
  • Strategic decision-making and group policies (e.g. hosted versus cloud, storage strategy, capacity planning, DevOps strategy)
  • Managing and motivating the IT Services team (2 Systems Engineers based in London and US IT Manager)
  • Ensuring that they are lean, agile and very user friendly.

The key technologies used include: VMWare, Windows Server, Linux, AWS (EC2, S3, RDSPostGres and RedShift), SQL Server, Cisco (UCS, Call Manager), NetApp, Microsoft Exchange

Must Haves:

- Knowledge and good understanding on the above technologies listed.

- A ‘can do’ attitude – gets a buzz from delivering value to the business, evidence of ability to bring new ideas to the table

- Broad shoulders and safe hands – evidence of taking full responsibility and ownership for IT Services

- Experience of working in small, informal teams with a VERY varied workload – emphasis on ‘hands on’ delivery rather than just management oversight.

- Extensive hands on experience in the management of IT infrastructure (5+ years)

- Background in ITIL – but also flexibly applying ITIL principles to fit the environment

- Excellent verbal and written communication skills.

Very desirable:

- Relevant certifications (e.g. MSCE, CCNA) and 2:1 degree in relevant discipline (information technology, software engineering etc)

- Experience in media/entertainment organisations (e.g. Mac-oriented environments)

- Good personality, easy to get on with and a good sense of humour would be great.

If you are interested in this position, or can recommend anyone else, please contact Artche Harrowell at NST Recruitment on ************* / ****************************

This job was originally posted as www.jobsite.co.uk/job/960291037

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