1st Line Helpdesk

Tank Recruitment
08 Mar 2018
16 Mar 2018
Contract Type
Full Time

(Tank Recruitment, Permanent, Farnborough, 1st Line Support, Helpdesk, Desktop Support)

Tank Recruitment are currently looking to recruit a 1st Line Helpdesk role for a key client of ours based in Farnborough. This is a great opportunity for someone to take there next step in there career.


  • To provide a professional first line technical advisory, diagnostic and repair support service to the organisation within a Service Desk environment, via telephone, email and face-to-face
  • Manage incoming emails and alerts, escalating to the relevant members of the team as necessary
  • Run start-of-day checks on IT systems to ensure correct operation and escalate any problems
  • Communicating clearly and promptly with status updates


  • Excellent PC skills
  • Good knowledge of Microsoft Windows and Office applications
  • Ability to learn quickly and adapt to the challenges of each day
  • A keen eye for detail and strong process-based troubleshooting skills
  • If this is something you are interested in, please send me your up to date CV to or call ************ for more information.

This job was originally posted as www.jobsite.co.uk/job/960295107

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