Graduate Case Handler - Gatwick

United Kingdom
08 Mar 2018
16 Mar 2018
Contract Type
Full Time

Graduate Case Handler - Gatwick

Job Description

As a Graduate Case Handler, you will be working in a high-quality team carrying out case reviews for a major financial service provider as part of a Past Business Review related to retirement options.

Benefits include:

  • A competitive salary, with incremental pay increases and bonuses for top performers
  • A dynamic and encouraging working environment
  • A detailed training & accreditation programme with support from skilled professionals
  • Experience working with a globally recognised brand
  • Career development.

Tell me more

  • Start date: April 2018.
  • Location: Gatwick, West Sussex commutable from London, Brighton and Guildford.
  • Salary: £23,000 and incremental pay increases at the 6 and 12 month point plus bonuses for top performers.

The benefits for you

You'll be working on a project run by Deloitte, where you can use your existing knowledge and experience to make a difference, as well as advance your experience and develop new skills.

You will be supported throughout your role, including an initial training programme and accreditation period.

Your day-to-day activities will include:

  • Carrying out reviews of verbal & written communication and making an informed judgement
  • Production of customer letters
  • Assessing evidence, you have collated / obtained from third parties to review cases
  • Working with a wide range of systems to manage data.
  • What knowledge, skills & experience we need
  • Associates should be degree qualified (2:2 and above) or other relevant work experience
  • Strong communication skills
  • Ability to provide excellent customer service with a strong focus on fair customer outcomes, and treating customers fairly
  • Adhere to relevant performance standards and work with the team to contribute to customer outcomes
  • Excellent analytical and letter writing skills with strong attention to detail
  • Previous experience using Microsoft Office, in particular Word and Excel
  • Driven to achieve targets and take ownership of workload
  • Experience working within financial services is beneficial but not essential.

Next Steps

To express your interest in this opportunity, please click Apply Now

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