Insurance Complaint Handler

08 Mar 2018
17 Mar 2018
Contract Type
Full Time

Huntswood are looking for complaint handlers with insurance experience to join an exciting project in Chatham.

Starting in March, on an initial two-month contract, the complaint handler role will be to investigate and respond to customers' complaints in line with existing procedures and processes.

Role overview:

Working within a fast-paced environment, you will be reviewing a variety of service related complaints and communicating the findings to the customers.

Required skills and experience include:

  • Experience and knowledge of general insurance products e.g. motor, home
  • Demonstrable financial services complaint handling experience e.g. retail banking
  • Strong attention to detail
  • Bespoke letter writing
  • Ability to navigate through a number of in house databases
  • Good MS Office skills, particularly MS Word
  • Strong numeracy and written communication skills


  • This is an excellent opportunity to gain experience in a professional and challenging environment, working for a well-known financial services organisation
  • The chance to build a relationship with Huntswood, which should open doors to further contracts

About us: Huntswood is a specialist resourcing and consultancy firm in governance, compliance and complaints. Put simply, we provide our clients with the right people.

What are we like to work with: Dependable, driven and collaborative

"It's not just about what we do, but the way we do it. And it's our values that make us special."

Interested? Apply now.

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