Technical Support Team leader
Product Support Team Leader
Salary - £25,000 - £28,000
Are you a people person that thrives off operating a successful team of technically minded people? Someone who understands the importance of a technical support team - how they assist the Engineers, Customers and Clients and knows that their team is almost the face of an organisation.
A client based in Brighton is seeking someone who can spot the patterns in complaints / difficulties with insulation's, who knows that monitoring and sharing this information is important to the progression of the products that the company design and manufacture. A team leader who can ensure that their team are working towards a Service Level Agreement whilst offering world class customer service.
We are looking for -
- The ability to plan and prioritise workload, keeping calm under pressure and make difficult decisions - as and when required
- Knowledge of Windows Operating Systems
- Experience dealing with complex technical product or site issues offering support over the phone.
If you feel this opportunity could be right for you please do not hesitate to give me a call, I have a full job description and information on the company available. I am in the Milton Keynes office, Proactive Technology and can be contacted on or via my email address - , Thank you
Proactive Technical Recruitment is committed to equality in the workplace and is an equal opportunity employer.
Proactive Technical Recruitment is acting as an Employment Business in relation to this vacancy.