Learning and Information Officer

Islington Council Direct Sourcing
London (Central)
08 Mar 2018
17 Mar 2018
Contract Type
Full Time
Learning and Information Officer
We have a fantastic opportunity for an experienced Librarian to work for the London Borough of Islington to provide high quality customer service for the Library and Heritage Services Department.

Pay rate: £11,98 p/h
Contract: Temporary, Ongoing

Your duties will include:
• To carry out day to day duties connected with customer care and/or the maintenance and supply of stock as directed
• Public service routines including shelving, using ICT to issue and discharge borrowed items and register new users.
• To use and assist others in the use of information technology systems to carry out duties in the most efficient and effective manner
• Deal with enquiries by providing accurate information and by referring on to other sources or colleagues as appropriate.
• Adhering to good standards of customer care at all times.
• Take responsibility for day-to-day management of a service point as required.
• To promote social inclusion in all aspects of service delivery.
• To assist in reader development and promotional activities including story reading and rhyme time activities with children of all ages.

The ideal candidate will have:
• Experience and qualification as a librarian
• Ability to work as part of a team
• Excellent communication skills both written and verbal
• Good attention to detail
• Able to use ICT and support public use of all electronic resources.
• Able to undertake reader development activities including story reading and rhyme times with children and young people as individuals and in groups
• Able to work evening and weekends.
• Ability to understand the health and safety issues relating to Library and Cultural Services

If you feel like you have the necessary skills and passion to succeed within this role or know someone who does, please apply or email your CV to Kornelia.iszak@reedglobal.com

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