Branch Manager - Stevenage

Hales Group Limited
08 Mar 2018
17 Mar 2018
Contract Type
Full Time

Job Title: Branch Manager

Salary: £25,000 - 30,000

Location: Stevenage

Employment Type: Full-time, permanent

Ref: J22582C

Job Overview:

Our client is seeking an experienced Branch Manager to join their Trade Centre in Stevenage on a full time basis. Working as a Branch Manager within this company is about responsibility, commitment and dedication. The successful candidate must have passion for what they do.

Main Responsibilities:

  • To achieve sales targets as agreed Sales Manager
  • To control overheads as per Annual Budget
  • To manage customer orders and deliveries
  • To control and schedule drivers
  • Follow correct procedures for receiving deliveries, recording invoices, labeling products, and processing sales.
  • To manage and co-ordinate in-store and company promotions
  • To be aware of and use all information that relates to your store which helps to gain efficiencies in operation
  • To ensure all quality procedures are adhered to and recorded
  • To participate in quality and standard review meetings and ensure action plans resulting from same are carried out
  • Responsible for ensuring that company rules, policies and procedures are adhered to at all times within the branch
  • Have a good working knowledge of all legislation as it pertains to your branch, in particular Health and Safety Regulations.
  • To ensure that you and your team are providing the highest level of service to all customers, in person, in writing, and on the phone
  • Ensure that every customer is acknowledged and greeted and is aware of the products we sell and the services we offer
  • Ensure that every member of the team can maximize a sale
  • Exceed the customer’s expectations by going that extra mile
  • Foster customer loyalty through the development of an attentive business relationship
  • Get to know your customers.
  • Provide a professional after sales service and complaints handling service
  • Staff training and development and hold regular communication meetings with your team
  • Take responsibility for Collecting payments from customers
  • Ensure all banking is carried out in line with company procedures

If you are interested in applying or this role please email your CV to or call

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