Customer Service Advisor - Heathrow Airport
Why not let your career take off at Travelex?
Full-Time Salary £15,070 + OTE plus Benefits
- 22 days holiday (Increase in line with service - maximum 25)
- Free staff car parking at Heathrow
- 50% discount at Staff canteen
- Airport discount with at selected retailers and eateries
- Access to discounted Flexible benefits
- Child care vouchers
- Eye care vouchers
- Cycle to work Scheme
Our airport stores capture the essence of what makes your journey exciting! Working alongside an excellent team you will work hard to maintain our impeccable standards, providing a consistent and seamless experience for our customers. This is a uniquely challenging, exciting and varied role with a mixture of sales, customer service and administration.
You must be flexible to work a shift pattern between 4.30am - 22.30pm, on a 36 hour week, shift patterns can vary between 4 days on / 2 days off OR 4 days on / 4 days off. You must also be able to commute to Heathrow Airport during unsociable hours.
Our ideal candidate will display the following attributes:
- Good communication skills at all levels and be a team player
- Cash handling experience is preferred, however full training will be given
- Target driven and able to deliver results
- Able to clearly follow audit, compliance and security procedures
- IT skills and able to use Microsoft applications
- Good numerical abilities & attention to detail
- The ability to speak another language (advantage although not mandatory)
We lead every employee beyond, we perform beyond, we grow beyond and we reward beyond
Travelex is… About passion! We are looking for candidates who want to build a career with us. If you are resilient and completely committed to the Travelex values, whatever your area of interest, we want to hear from you. We demonstrate a "can do attitude" working closely with your manager who will coach and support to bring the best out in you!
Successful candidates must pass a numeracy test, be able to provide a 5-year checkable history, plus pass credit and criminal record checks. Please ensure that you can travel to and from the airport for the specified shift times