Service Desk Analyst

Global Technology Solutions Ltd
08 Mar 2018
17 Mar 2018
Contract Type
Full Time
A fantastic opportunity has arisen for an experienced Service Desk Analyst to join a well-established organisation in Pontefract.

Role will predominantly involve working within Voice and Data Communications Teams. You should be experienced in service desk, first and second line technical support in telephony and networking.

Contract is 6 months long

Essential Skills:

*HNC in a computer related subject or equivalent
*Microsoft Certified Professional in Windows 2000 / XP / Vista / Windows 7 or equivalent.
*A comprehensive understanding of Microsoft technologies
*Experience of managing distributed and networked server based PC systems in a mainly Microsoft environment
*The skills necessary to provide PC support
*Proficient in using Microsoft Office, Internet solutions, and corporate ICT infrastructures
*Effective consultation and negotiation skills

Desirable Skills:

*MCSE or MCSA certified or equivalent, or working towards MCSE or MCSA accreditation or equivalent
*Knowledge of current and future ICT trends relevant to the public sector
*Knowledge of UNIX
*Experience of local authority business processes and practices

So if you have the required skills please apply now!

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