We are looking for a committed and enthusiastic library assistant to support the provision of library services to meet the teaching, learning and research requirements of the Fashion Retail Academy, located in Central London
Job Title: Library Assistant
Location: Central London W1
Starting salary: £10,522 per annum
Contract hours: 20 hours per week (Mon - Fri 2:30pm - 7:30pm) for 44 weeks per year
You will work as part of a small team to provide front-line library services, working directly with students, academic and administrative staff, and assist with the day-to-day administration of the library.
While enthusiasm for the subject matter is a bonus, commitment to customer service is essential.
The administrative aspects of this role also require attention to detail and a thorough work ethic.
The ideal candidate will have several years of customer service experience, ideally in a library or academic setting.
You will have a flexible and proactive work ethic, and be driven to create the best learning environment possible. Instructional experience and skill are a strong asset.
Knowledge of art and fashion is an asset.
Working hours may vary in accordance with the requirements of your role, staff sickness or leave.
Duties and responsibilities:
Run the circulation desk independently utilizing the existing library management system (issue, return, reserve material and collect fines)
Address routine enquiries, in person, on the phone and via email
Maintain student and staff records in library management system
Prepare formal reports on library goings-on, as necessary
Prepare resource guides and other Reader Advisory material
Monitor student behaviour in library, computer labs and quiet study areas
Aid in the selection of material for acquisition
Maintain the library space through construction of displays, shelf-tidying, and some shelving.
Assist with a rolling programme of library inductions for both staff and students
Run information literacy workshops for students
Promote library materials to staff and students through outreach initiatives
Undertake health and safety duties and responsibilities appropriate to the posts
Commits to the Academy’s Equal Opportunities Policy, together with an understanding of how it operates within the responsibilities of this post.
Customer service experience, preferably in a library setting.
Experience and interest in working in the subject area covered by the Academy
Some knowledge of library workings
Work related skills
Well-developed interpersonal and communication skills
Service delivery skills
Ability to work independently
Ability to work under pressure
Good organisation skills
Ability to work effectively as part of a team
General IT skills
Friendly and confident
Flexibility and an ability to adapt to change
Commitment to delivery of a high quality services
Commitment to equal opportunities
Commitment to safeguarding
Enthusiasm for service to users