2nd Line Support Analyst
2nd Line Support Analyst role in Bristol paying up to £27,500.
Your new company
Your new company is media company based in the heart of Bristol.
Your new role
This is a role which is ideal for a hands on support analyst to deliver high-quality user and desktop support to approximately 500 users. The role holder is expected to work closely with the support team, colleagues to manage calls in accordance with procedures and SLA, and where necessary escalate and liaise with colleagues.
What you'll need to succeed
To succeed in this role you will need to be working in a Mac OS X environment, have a working knowledge of Outlook, Office and Creative Suite, also posses the ability to quickly learn and support new systems/technologies and share knowledge with colleagues.
What you'll get in return
In return you will receive a fantastic salary with eye catching benefits, a great working location and the ability to grow within a fast moving IT team.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.