Senior 3rd Line Support / Team Lead - up to £50k

Incite Insight
Bestwood Village
08 Mar 2018
18 Apr 2018
Contract Type
Full Time

· Experience in a Team Lead role with hands on capabilities to provide 3rd line support.

· Experience in managing third parties and vendors, carrying out regular service reviews and escalating issues where necessary.

· Experience with a wide variety of network infrastructure technologies, preferably:

Cisco Firewalls, Routers and Switches (ASA, Catalyst, Nexus.)

Fortinet Firewalls

Citrix NetScaler Load balancers (or other vendor equivalents)
Cisco ACS/ISE and SMA.

Cisco Telephony (CUCM, CUBE, Unity) and SIP.

Riverbed Steelhead WAN Accelerators

Cisco WiFi (WLC and AP)

· Previous experience being a technical lead in IT projects.

Experience of working in an ITIL environment is essential

· Background working in a Windows and/or VMware environment.

· Minimum of a CCNP qualification or working at a CCNP level.

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