Account Manager Fund Accountant

Goodman Masson
London (Central)
08 Mar 2018
10 Apr 2018
Contract Type
Full Time

Goodman Masson are seeking an experienced Fund Accountant to be an Account Manager for third party administrator based in the City of London. The position involves actively managing the service deliverables to the client by maintaining a proactive dialogue. This is a unique opportunity to join a dynamic, fast growing organisation.

* Account Manager for a number of EMEA Fund Administration clients; typically Hedge Funds and Asset Managers
* Work closely with clients to understand their needs and service requirements and formalising account plans
* Facilitating and chairing regular in person service review meetings
* Responsible for managing client issues and projects through to satisfactory resolution
* Ability to build effective relationships with key internal and external stakeholders at all levels
* Ensure all services are provided to clients in accordance with the contracts and any service level agreements
* Ownership of client delivery, including though not limited to oversight and accountability of the day to day processing activities which include all facets of Fund Administration; Middle Back Office, Fund Accounting, and Investor Services
* Manage investor due diligence questionnaires and presentations
* Coordination of Fund Administration Board Reports and presenting at the quarterly Board Meetings

Additional Responsibilities:
Business Development
* Identify process and system improvements
* Carry out market research, competitor and customer surveys
* Stay informed as to relevant skill and qualifications levels required by staff for effective performance, and circulates requirements and relevant information to the team as appropriate
* Produce team strategy and plans to meet training and development needs, and manage training delivery, measurement and follow-up as necessary
* Investigate potential opportunities for account growth and new business
* Develop ideas to increase revenue from existing and new clients
* Respond to and follow up on request for proposal (RFP's)
* Assist the sales team in their efforts to attract new business; participate in presentations on service solutions to prospective clients and consultants.
* Facilitating and participating in meetings with external parties such as; Prime Brokers, Custodians, Counterparties, and Vendors to discuss service delivery, and market trends and initiatives that could impact our client base or improve our product offering.

Experience, Skills & Qualifications:
* Qualified Accountant with fund accounting experience
* Strong listed and OTC product lifecycle knowledge is essential
* Solid understanding of operational risk and controls. Understanding of SOC 1.
* Project management experience and skills is advantageous
* Demonstrated track record of strong client management in the financial sector
* Able to work well under pressure and providing solutions to complex problems
* Clear and concise verbal and written communication in English
* Strong interpersonal and client service skills
* Word, Excel, PowerPoint, Outlook and Microsoft project A third level qualification preferred in a finance or business-related area
* Maintains IAQ / IMC is advantageous
* Intelligent, professional, confident and presentable
* Ability to work independently and in a team under tight deadlines
* Keen to learn and develop and lead by example
* Maintain and display a high level of professionalism when dealing with clients, investors and colleagues
* Proactive and positive approach to all challenges. Self-motivated and take initiatives
* Strong people management skills: both locally and remotely
* Excellent organisational skills

EXCELLENT BENEFITS INCLUDING: Pension, Tuition Reimbursement Plan, Bonus Opportunity, Health and Dental Plan

Similar jobs

Similar jobs