Spanish Speaking Travel Reservations Agent

Approved Recruitment Solutions
London (Greater)
08 Mar 2018
10 Apr 2018
Contract Type
Full Time
Spanish Speaking Travel Reservations Agent
Raynes Park
£19,000 + commission (OTE £25,000+)
Hours: Monday-Friday 8.30am-4.30pm/9.30am-5.30pm

The role:

Handling incoming calls from customers in a busy call centre environment
Identifying customer needs and matching holidays to their requirements
Upselling additional products and services
Processing new memberships
Recording call details on system
Meeting and exceeding targets

The person:

Fluency (spoken and written) in English and Spanish
Previous experience within a Customer Service, Sales, Travel or Reservations role
Sales skills with the ability to close
Commitment to providing excellent customer service
Confident, professional telephone manner
Excellent attention to detail
IT literate with the ability to learn new systems
Highly motivated to achieve and exceed targets

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