Shop Manager

Pinks TRS Ltd
08 Mar 2018
10 Apr 2018
Contract Type
Full Time
Shop Manager


An exciting opportunity has arisen for a Charity Shop Manager to run a brand new shop opening soon in Norwich.

Hours will be 35 hours per week working 5 of 7 days Monday to Sunday
Experience preferred must be able to drive

General Responsibilities
To take full responsibility for the smooth running of the shop and to ensure current legislation and Policies and Procedures are adhered to.
To ensure timely despatch of all necessary paperwork, which has been checked for accuracy.
To ensure that Staff Handbook and associated policies and procedures is understood and followed at all times.
To maintain a clean and well-presented shop at all times.
To ensure that only saleable goods (including electrical) are displayed. Organise PAT testing as required. Comply with Trading Standards regulations.
To work towards meeting the agreed financial targets set for the shop.
Promote Gift Aid to anyone donating items to the shop.
To promote the shop locally. This could be by participating in community events, whenever appropriate.
To undertake training as necessary.
Management Responsibilities
To ensure all Health & Safety/Fire regulations are understood and complied with at all times.
Working closely with the Director of Retail Management to suggest strategies for increasing income from the shop and to implement such agreed strategies.
To train and manage volunteers working in the shop, ensuring compliance with the Policies and Procedures and Health & Safety regulations.
To be responsible for the security of the shop, volunteers and stock at all times.
To organise the volunteers’ rota in order to ensure the shop is open during the agreed hours, and to advise the Director of Retail Management whenever a problem is envisaged in keeping the shop open.
To organise cover for all annual leave and days off. Leave will not be authorised unless this has been done.
To have a proactive approach to Volunteer recruitment and support.
To attend Shop Management meetings as required.

Job Requirements:

To recognise indications of staff stress and to facilitate staff support.
To participate in the induction and training of all new staff as required.
To work within the policies at all times.
To ensure effective use of resources.
To respect at all times the confidentiality of information related to volunteers.
In order to maintain the continuity of service, it may be necessary for you to cover at another shop as a result of unplanned absence.

If you are interested in this position, please apply online in the first instance and a member of the team will contact you directly to discuss the role further.

Thanks for looking

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