UX Designer

08 Mar 2018
18 Apr 2018
Contract Type
Full Time
Role purpose

The role is to help deliver exceptional customer experiences for our clients most important insurance partners; coupled with BAU work supporting the Retail team.

This role has two key areas of focus:

* Leading experience design for one of our client’s newest insurance partners, as part of their larger Transformation program.
* Supporting the user experience optimization for some of our clients existing partners

Our client is looking for a UX designer who can confidently lead the customer experience design process for this stream of work.

You’ll be building upon a current Blueprint, making it work effectively for a new partner both in-branch and online. You’ll also help shape future services for this customer, exploring how best for to manage their insurance products online.

For the new partnership work you’ll be involved throughout the project lifecycle, from early exploratory work through to delivery and testing.


* Facilitate workshops with our partners to understand their requirements, processes, and customers.
* Self-manage your work, with a focus on delivering value for our partners and their customers throughout the project timeline.
* Lead meaningful conversations with team members across disciplines, asking questions that get to the heart of problems.
* Present design decisions effectively – sharing the rationale and evidence behind your work in a way our partners understand, so they can feedback constructively.
* Sketch and prototype design concepts, working with an interaction designer and a content writer to articulate new user experiences ready for testing and development.
* Support project team members (both internal and external) to help them understand where UX can better fit into the project process.
* Act as an evangelist for great design practice in your project team, taking ownership of this function and supporting effective planning of your work.
* Plan, recruit, and run design test sessions with customers.

You’ll need to hit the ground running to support a larger team who are gearing up for an exciting new phase of transformative work.


* Experienced UX Designer with capabilities in areas such as User testing, designing forms
* An innate understanding of user interfaces and user experience design
* Ideally experience in Conversion Optimisation
* Experience in the Insurance, Financial Services or E-commerce sectors and and feel comfortable working within Agile teams.

Networkers acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.

Gattaca Plc provides support services to Networkers and may assist with processing your application

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