First Response Administrator

Employment Specialists Ltd
08 Mar 2018
15 Mar 2018
Contract Type
Full Time
First Response Administrator – £15,000 - £17,000

A major name in the Insurance industry with a record of consistent growth is looking to recruit a First Response Administrator into its professional and friendly team.

You will provide a support function to the Operations Manager and all members of the Company, to ensure the office operates efficiently on a day to day basis.

Main tasks

* Answer incoming telephone calls, directing callers to appropriate people and resolving questions and issues
* Respond to enquiries from clients and customers received by phone, letter or e-mail in a courteous and helpful manner and ensure that all information is obtained
* Validate policy details and set up new insurance claims on the Claims Management System
* Scan and index all incoming claims post and distribute
* Maintain accurate data on the Claims System
* Maintain efficient and an accurate filing system
* Type letters/memos/emails/ and deal with correspondence as appropriate
* Greet and look after visitors
* Ad-hoc project work

The successful candidate will have:

* Experience working in a busy office environment
* Be confident when communicating with people both internally and externally
* Be organised and accurate with a helpful approach
* Maths and English GCSE's grade A-C

This is a great opportunity to utilise your administration skills within a professional and forward thinking insurance organisation.

This is a permanent and full time role offering normal office hours.

Please note you will need your own transport for this position

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