Connections Operative - Coventry

Severn Trent
08 Mar 2018
15 Mar 2018
Contract Type
Full Time
If you’re a water industry professional that’s customer focused then you can help us to deliver a fantastic service.

We’re looking for Connection Operatives across the Severn Trent region (majority of the Midlands) to join our Developer Services Team and manage the connections of new water services for small and large developers. So let’s talk about a standard day for you. Each day will start with a drive to your Hub or Depot where you’ll be allocated your work/patch for the day. Once you arrive at your first job you’ll do a site specific risk assessment, trace and mark up for utilities (so NRSWA qualification will be handy), excavate and then connect the water service (working on small & larger connections). You won’t be filling in the hole though as a rule, someone else will do that for you.

So that’s the job, but let’s talk about what skills or experience you’ll need to be able to do the job.

You’ll need experience of the water industry and know how to connect water pipes and services. There’s computer work (you’ll use a laptop style tough book and mobile smart phone) in order to load the completed job into SAP – so being IT competent is needed. As you’ll be excavating and digging you will need to have an awareness of groundworks. There is a huge customer focus in this role; so it’s not just about having good communication skills, it’s also about having a strong customer focus too as we want to deliver an excellent service to our customers. You’ll need to call them to say you’re on the way, clearly explain the job that you’re about to do, how long it will take and if there are any problems then clearly explain these. We’ll support you with this on your induction.

As a Connection Operative the qualifications you’ll need are.

•Drivers Licence

•EUSR National Water Hygiene Card

•Some form of Working from Heights, Excavation Safety training, Safe Dig Techniques Awareness / Training

•NRSWA unit 1-9

Severn Trent benefits include:

•Competitive Salary (dependent upon experience)

•Fantastic Pension scheme (Business contributes double)

•25 days’ holiday plus 8 bank holidays, with the option to buy or sell up to 5 additional days per year

•Full range of Flexible benefits such as:

oSMART water – save money on your bills

oPrivate medical insurance

oDental Insurance


Based at anyone of our Hubs or Depots across the Severn Trent region (Coventry)

Who are we?

We’re a FTSE 100 water company, serving 8.1million people across the Midlands and into north and mid-Wales. Our customers, and the communities that we live and work in, are at the heart of everything we do and we’re proud to be building a lasting water legacy. Our vison is to be the most trusted water company by 2020, delivering an outstanding customer experience, the best value service and environmental leadership. And we’ll achieve that by putting our customers at the heart of everything we do, driving operational excellence and continuous innovation, investing responsibly for sustainable growth, changing the market for the better and creating an awesome place to work. We want our people to be part of an organisation that celebrates diversity and individual thinking as we believe a diverse and inclusive workforce is important for success. We seek to ensure that every employee and every application we receive, without exception, is treated equally and fairly.

How to apply

If this sounds like a role you’re interested in then please apply on the link below

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