Marketplaces Campaign Listings Manager

Emanaged LTD
London (Greater)
08 Mar 2018
22 Mar 2018
Contract Type
Full Time
The Marketplaces Campaign Manager will manage the day to day operations for multiple clients on a number of Global online Marketplaces.

Experience running some of the following Marketplaces is required; Amazon, eBay, Tesco, Walmart, Cdiscount, Fruugo, ManoMano, Sears.

The candidate will lead and manage all phases of the account life-cycle, including project scope, client requirements, data architecture, implementation, testing, deployment and post deployment operations.

A number of software platforms may be used: ChannelAdvisor, Linnworks, Storefeeder, Direct upload and more. The candidate is ideally experienced in some of these systems, or competitor systems. The candidate will be expected to learn these new systems with company training and coaching / support.

The candidate must possess a thorough understanding of eCommerce and marketplace industry trends. The candidate will be expected to manage multiple clients and effectively communicate across the organization.

Essential Job Functions:

  • Manage the relationship, deliverables and daily operations with multiple clients, appropriately setting client expectations, and improving processes.

  • Lead and manage teams in concurrent complex implementations, software set-up, deployment and customer service.

  • Using a shared pool of resources, negotiate and plan with other groups to accomplish all project deliverables.

  • Develop and conduct knowledge sharing activities for team, focusing on product and marketplace expertise.

  • Translate business requirements into an application and data deployment strategy.

  • Field ad hoc technical inquiries from clients regarding functionality, installation, deployment and customization.

  • Evaluate and incorporate requirements changes during implementation.

  • Develop training documentation and conduct training for client teams.
  • Ideal Skills:

  • Excellent communication skills; the ability to communicate technical information to both technical and non-technical audiences.

  • Excellent track record of owning the relationship with multiple clients, specifically managing and setting expectations and successful execution on client related deliverables.

  • The ability to lead cross-functional teams to achieve project success.

  • Proven method of analyzing and improving processes associated with day to day responsibilities.

  • At least two years of hands on marketplace experience including management of large marketplace campaigns, including campaign development, management, and performance reporting.

  • Experience in a technical environment, specifically dealing with data transformation and data exchange a plus.

  • Advanced experience with MS Excel.

  • Basic knowledge of HTML preferred.

  • Experience working in an eCommerce environment supporting high volume, transactional applications deployed in a hosted environment.

  • Basic understanding of online marketing and advertising concepts a plus.

  • History of dealing with large retail clients is desired.

  • Background in software development and customer service a plus.

  • Consistent display of excellence of required skills for job.
  • Remote working will be offered to the right candidates, but you ideally are based near London. At a minimum, you will be asked to visit London each quarter for team meetings. Candidates who desire remote working must prove a consistent track record of being organised, self motivated and extremely consistent communicators.
    Company Culture:

    We are straight-talking good people. We listen, we have strong worth ethics but we value family and personal time too.

    You will be joining a small team of professionals passionate about their direction.

    This is not a corporate culture! We want thinkers, idea-people, candidates passionate about making a difference. You will have a voice and we want you to feel connected and a apart of the company.

    Giving the training, we are not seeking people looking for go-between roles. We are seeking candidates to grow with us long term across several career path options.

    You'll be treated as an adult. We don't track when you clock in and clock out. We don't score you on how long you take a lunch break. This is a results-orientated role where you need to be effective at managing your own time and setting your own weekly goals and actions. The results are what count. If your results are strong, there will be a lot of flexibility concerning your working hours.

    We will be your coaches and mentors. We want you succeeding and communicating openly, without any political hierarchy or fear of 'stepping on toes'.

    This job was originally posted as

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