Credit Controller

Nationwide Accident Repair Services Ltd
08 Mar 2018
17 Mar 2018
Contract Type
Full Time

* 22 days' holiday plus Bank Holidays,
* Salary sacrifice schemes including childcare vouchers
* Workplace Pension and Life Assurance
* Employee Assistance Programme.
* Mobile Phone Discount Scheme and My Nationwide Car Scheme
* My Nationwide Rewards, which includes discounts at Major supermarkets, High Street retailers, Travel & much more! Average saving is around £500 per year

Are you a future Nationwider?

About Us

Nationwide aims to be the employer of choice within the accident repair industry. We put a lot of time and effort into finding and nurturing the very best candidates for every job, recognising and rewarding your achievements and supporting your personal development.

Achieving this goal will help us maintain our position as the one of Europe's leading accident repair networks. It will also enable us to set the standard by which all other accident repair centres are measured.

Nationwide is one of Europe's largest accident repair networks with 120+ bodyshops, mobile repair, glazing and accident management services. Since our inception, we have set the industry benchmark in accident repair and we continue to provide services to the world's most recognised car manufacturers and dealerships from all over the world using our tried and tested award-winning approach.

We have doubled in size in the last 2 years and with future expansion on the horizon it has never been a better time to join the team.

The job of a Credit Controller

As part of the Finance Team your role is to liaise with the insurance companies to ensure that invoices have been received and to determine whether there are any problems within this process, dealing with any problems that arise ensuring that the same problem does not occur again. You will work closely with the Bodyshop teams to ensure that the information provided for invoicing is accurate, keeping records of all correspondence, telephone conversations and actions relating to promises to pay, and follow up as appropriate. As Credit Controller you will bring to the attention of the Credit Control Manager monies difficult to recover and highlighting any matters relating to litigation or debt recovery agencies. Its important that all customer care standards are maintained and that a tactful, sensitive approach is adopted when dealing with customers and well as being aware of and adhering to all Health and Safety regulations and policies applicable to your position and working environment.

Another very important aspect of the job is teamwork as you will be working with other colleagues in different bodyshops as well as across other functional areas.

You will report into Clare Sims, Group Head of Credit Control who has been at Nationwide for a number of years. She is passionate about her team and is absolutely determined to make her department outstanding. It's an amazing team!

So what about career progression?

Well the world is your oyster at Nationwide. As long as you have the right attitude and do a great job, Nationwide will invest in your learning, development and job progression. There are many more jobs in Nationwide that you might be interested in and we will invest in you to help you reach your goals.

Take Rachel Fisher, Customer Service Advisor at Gateshead: Rachel is one of our most outstanding Customer Service Advisors and when asked how she is so successful she advised us I feel like we are moving away from the stigma of the motor trade being a predominately male oriented environment, Nationwide are taking an active role in promoting this. I'm a firm believer that it's the team that make a company what it is, my colleagues and I have a mutual respect for each other. I personally feel these people have become more like extended family than they are colleagues.

Come and join us, it's awesome. Nationwide are absolutely committed to making sure you have a great place to work and are excited and engaged in what you are doing. Nationwide will support and reward all of your achievements.

What we think good looks like

As a Credit Controller we would like you to have an interest and passion in what we do. With a professional appearance we would also appreciate it if you are a team player and are self-motivated with sound work ethic. You will have excellent communication skills written and verbal with strong organisational skills and the ability to work under pressure. Previous experience within Credit Control and excellent time-management skills are essential, as is experience working with Microsoft Office especially Excel and Outlook.

What happens next?

Press the Apply button now to start your application

Once you have applied for the job, we will initially consider your skills and experience based on your CV and application. If you match the job, we will be in touch with you to advise you of the next stage in the process.

Nationwide is an equal opportunities employer and positively welcomes all applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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Please note: On accepting an offer of employment with Nationwide, you are providing us with permission and consent to proceed with our reference and vetting process. Our offers of employment are subject to satisfactory references and in some cases a criminal records check. We may require information that covers the last 6 years of your employment and personal history. You will be required to provide evidence of your eligibility to work in the UK. Please ensure you have this information available.
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