Service Desk Analyst / Application Support Analyst

Hays Specialist Recruitment Limited
08 Mar 2018
15 Mar 2018
Contract Type
Full Time

ERP Service Desk Analyst - Permanent Role - Andover - Salary up to £29,000

Your new company
You will be working for a well recognised global brand who have an established name in their industry who are growing as an organisation.

Your new role
As the EMEA Service Desk Analyst you will be responsible for providing effective day-to-day delivery of first and second line support services and functions both technical and non-technical.

The EMEA Support Team will be expected to resolve calls and requests in accordance with defined Service levels; liaise with staff and support teams to ensure the timely resolution of incidents and requests

What you'll need to succeed
You will need to have experience of working in a ERP environment. Proven experience of working in an internal customer/user facing role.

In order to succeed in this role you will need to have experience supporting different applications.

Excellent organisational skills with the ability to prioritise tasks and work under pressure. Well-developed communication skills including an excellent telephone manner.

What you'll get in return
You will be working for an organisation that value's its employees and has an excellent benefits package. You will also receive a salary up to £29,000.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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