Service Delivery Manager - ITIL / IT / Customer Service Manage

Recruiter
Location
Warwickshire
Salary
£70000 - £80000 per annum
Posted
23 Aug 2013
Closes
20 Sep 2013
Ref
MCO 1308-50
Contact
Mébh Connolly
Sector
Technology & New Media
Function
Customer Service
Job Level
Executive
Contract Type
Permanent
Hours
Full Time

Service Delivery Manager - ITIL / IT / Customer Service Management - Perm - Midlands - Up to £80K

A large organisation now has a requirement for an experience Service Delivery Manager to join their service management team. The successful service delivery manager will be responsible for ensuring effective engagement between the global IS service delivery and the organisations businesses that it serves.

Key Skills & Requirements:

  • Proficient in customer service techniques
  • ITIL v3 Expert certification
  • Exceptional service delivery skills
  • Exceptional communication and interpersonal skills
  • Demonstrate organizational awareness.
  • Good technical background, i.e. ERP, Network Monitoring and Control etc.
  • Educated to degree level in a relevant discipline or, or an equivalent combination of education, training, and experience.
This is a great opportunity for an experienced Service Delivery Manager to join a large national organisation.

Please don't hesitate to contact me directly if you have any questions

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