Field Services Engineer

Stafforce Recruitment
20 Feb 2018
26 Feb 2018
Contract Type
Full Time
My client is part of a group of companies serving the manufacturing industry. They are looking to add a Field Services Engineer to their team. This is a work-from-home position and ideally you will be located near Worcester or Dudley.

Reporting directly to the Field Service Manager, you will play a key role in supporting my client's customers and worldwide distributors through service, calibration and technical assistance.

Duties include: -

* Carry out visits to Customer sites for schedules service, calibration and training of Optical products;
* Attend to breakdown calls, when required, on optical products;
* Complete site visit reports, to allow correct processing of Customer orders, via Service Administration;
* Create Calibration certificated from recorded data;
* All processes to be completed in line with our ISO9001 procedures;
* Maintain up to date, detailed knowledge and understanding of product portfolio;
* Attend product specific training in Group offices and with Worldwide Suppliers;
* Ensure continuous awareness of product changes / improvements & developments
* Give expertise, advice, guidance and assistance to customers when requested;
* Receive, answer and resolve service questions when required
* Foster client relationships on an ongoing basis.

For more information on his exciting position call Greg Brotherton on (Apply online only) or email

Stafforce is acting as an Employment Agency in relation to this vacancy

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