IT Support Engineer

Clemence Rogers Recruitment
14 Feb 2018
21 Feb 2018
Contract Type
Full Time

IT Support Engineer - Wellingborough- £28k - £33K

Clemence Rogers is working in partnership to recruit an IT Support Engineer based in Wellingborough.

Key Tasks:

* Install, configure, troubleshoot, support and maintain ICT equipment, e.g. PCs, Servers, Smart Phones, Routers, Switches, Printers, Copiers and Fax machines.

* Install and upgrade application software and databases onto PCs and Servers, working closely with suppliers where necessary.

* Provide support for business applications, troubleshooting software and hardware problems and liaising with suppliers where necessary.

* Provide advanced support for Microsoft Windows and Office.

* Maintain and develop the Active Directory, including Group Policies.

* Maintain and support the Email, Web browsing security, Anti-Virus systems and Windows Update Service.

* Monitor the server Event Logs and report/resolve problems where necessary.

* Ensure backups are performed and any problems are dealt with immediately.

* Maintain the call logging system for all support jobs.

* Maintain the inventory register of all equipment.

* Support the LAN and WAN (MPLS & Non-MPLS) network infrastructure.

* Maintain the Telephone Lines, Telephone systems, Mobiles and Smart Phones.

* Able and willing to travel between sites as required.

* Demonstrate strong commitment to the role and the organisation.

* Flexible in regard to the needs of the business.

* To undertake any other reasonable duties as necessitated by your function.

Essential Key Skills:

* Advanced networking experience with Active Directory, Windows 2000/2003 Server, Exchange 2000/2003, DNS, DHCP and TCP/IP.

* Experience in network printing environments.

* Hardware troubleshooting and repair.

* Confident to use initiative to solve problems.

* At least one Windows MCP qualification.

* Must hold valid UK driving licence

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