Claims Handler

Resource Management Ltd
Bristol (City Centre)
10 Feb 2018
21 Feb 2018
Contract Type
Full Time

Claims Handler

Location: Bristol

Contract type: 6 & 9 month -Fixed Term Contracts

Salary: £20k + Excellent company benefits

  • Do you have at least 1 years experience working as a Claims Handler?
  • Do you have experience working within the Insurance industry?

The Role:

Due to our clients continued success, we have a fantastic opportunity for a Claims Handler to join their team in Bristol.

Based on site in Bristol, you will be required to implement the claims strategy and proactively manage a claims workload. They will make timely decisions to settle claims for customers

You will receive all the necessary support and guidance to manage claims to the benefit of the customer and the Company.

*** Please note that the roles are 6 & 9 month fixed term contracts with a possibilty of becoming permanent ***

The Candidate:

  • Minimum of one year's experience in a claims environment.
  • Ability to demonstrate good customer service and an understanding of its impact.
  • Able to communicate at all levels and in all formats in a clear, practical and informative way.
  • Deliver high quality performance against challenging KPIs
  • Take ownership of their own personal development.
  • Team Working
  • Customer Service experience
  • Problem solving

Key Responsibilities:

  • Implement Claims processes and working practices
  • Manage the customer experience throughout the claim lifecycle in an efficient and cost effective way
  • Consistently maintain high levels of service delivery and customer engagement.
  • Proactively contribute to ensure personal, team and department KPIs and SLAs are met.

How to apply

To be considered for this role, please click 'apply' or for more information please contact

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