Spa Reservations Officer

Recruiter
Mandarin Oriental London
Location
London (Greater)
Posted
11 Feb 2018
Closes
15 Mar 2018
Sector
Healthcare
Contract Type
Permanent
Hours
Full Time
We are currently looking for Spa Reservations Officer to join our Spa by Mandarin Oriental team here at Mandarin Oriental Hyde Park London.The Spa Reservations Officer will be responsible for the following duties:To organize appointment scheduling to maximize use of time and profitability whilst ensuring that the guests needs are of first importanceTo ensure a warm friendly welcome to all guests at all times. Greets all guests upon their arrival, gives new guests tours of property and offer return guests “re-orientations”To have a thorough understanding of all retail sales items sold in the Spa Boutique and all Mandarin Oriental treatments and packages offered in the SpaReply to daily e-mails regarding spa bookings, meetings, groups, and VIP’s guests We offer our Spa Reservations Officer first world class benefits but not limited to:Team member discounts on hotel stays and dining across the groupHighly competitive salary within the luxury London Hotel sectorFree laundry and complimentary meals whilst on dutyColleague recognition and reward programmesAn exciting range of learning and development programmesOpportunities for promotion and transfers across the groupColleague Social events and Wellness programmes About Mandarin Oriental Hyde Park London:With the glamorous shopping of Knightsbridge and leafy Hyde Park on its doorstep, Mandarin Oriental Hyde Park is London’s most fashionable address. Presently undergoing one of the most extensive renovations in its 115-year history, the hotel has recently revealed the first phase of a far reaching renovation, with the re-opening of the Knightsbridge-facing guest rooms and suites. Blending sumptuous guestrooms with two award-winning restaurants, Dinner by Heston Blumenthal and Bar Boulud, an urban spa, 17-metre swimming pool, The Rosebery Lounge and a bustling bar, it is the definitive destination for a luxury escape to the capital.Your careerWorking at Mandarin Oriental isn’t just a job; it provides an opportunity to build a career for life with the potential to travel the world within our unique organization. Our people aim high and we support them all the way by providing career advancement and Learning and Development programmes designed to enable our colleagues to be the best. We do this by developing our Colleagues and encouraging them to take on new challenges, thus allowing us to identify their potential and help them expand their careers as the groups expansion plans take effect over the next few years with many new hotel openings on the horizon. Eligibility:In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. See description

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