Digital Content and UX Design Manager

Spring Technology
13 Feb 2018
16 Feb 2018
Contract Type
Full Time
The Role: UX/ Digital Design & Content Manager

As our UX & Content Manager you will lead the development, implementation, improvement and management of Content and User Experience Strategy across multiple platforms to deliver enhanced user experience and value aligned to our Global brand.

In short you'll lead the team to develop, build and implement creative, innovative solutions within a change environment, both in terms of Content and User Experience - combining your technical and commercial acumen to increase repeat customer interaction as well as operating like a Creative Director with sign-off on all aspects of content design and presentation that impact upon the usability and experience of the site.

Interested in working in a collaborative and innovative environment in which everyone is encouraged to pursue ideas, you'll be joining the business in a time of growth and helping support our client's mission in pushing customer focused applications to help retain their position as market leader in this field.

Responsibilities include:

* Lead, and manage sign-off on all content changes in company's Digital space that impact on the customer experience.
* Responsibility for the development and implementation of content strategy.
* Responsibility for the design, look and feel and usability of all digital real estate.
* Fully support and educate key colleagues across the business, to implement Digital activities within their day-to-day - transitioning to improved ways of doing business.
* Provide information architecture for all digital customer experiences including designs, wireframes, prototypes, user journey mapping and input into functional and feature specifications

Your skills and experience will include:

* Proven track record leading online customer experience teams in a commercial environment demonstrating improvements in sales conversions, customer retention and overall usability across the Digital platforms (Smartphones, Tablets etc)
* Expert in information architecture for internet sites across retail and commercial brands
* Experience in retail sales promotional environments.
* Expert level online creative and design skills
* Desirable understanding of mobile and other internet based applications

*Competitive salary
*Competitive benefits
*Commitment to training and personal development
*Excellent working environment, fun, collaborative, sociable etc.

Spring Technology's client is a global market leader in its field, and now looking to add to its team of mobile professionals working on a number of exciting and cutting edge products. Our client has millions of customers and is heavily invested in creating mobile solutions which improve customer experience while leveraging data analytics, the internet of things and green energy.

Spring Technology is acting as an Employment Business in relation to this vacancy.

Spring Technology is an Equal Opportunities employer; we welcome applicants from all backgrounds.

This job was originally posted as

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