Claims Handler

Recruiter
Employment Specialists Ltd
Location
Diss
Posted
13 Feb 2018
Closes
16 Feb 2018
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Claims Handler - Diss - £15,000 - £21,000

A new and successful Company within the Insurance industry is looking for experienced Motor Claims Handlers due to a period of substantial growth.

Working in a highly professional environment you will be skilled at building rapport with customers whilst working quickly and efficiently, giving your customers and Clients the best possible Claims experience.

Key Responsibilities include:

* Maintaining ownership of your allocation of claims, setting up and handling each case from first notification through to settlement
* Ensure claims are settled within specific handling times and Customers are kept updated with the progression of their claim
* Managing and promptly resolving all external and internal queries
* Building, developing and maintaining close working relationships with customers ensuring a consistently high standard of service is provided
* Adhering to your personal authority limits and referring for authorisation above those where necessary

To be successful in this role you will need to demonstrate:

* Existing Motor Claims Handling experience either Accidental Damage or Third Party
* Strong customer service, communication and negotiation skills
* Methodical and accurate approach to work
* Strong attention to detail and natural problem solving abilities

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