CREST Product Manager, Full or Part time

British Science Association
13 Feb 2018
18 Feb 2018
Contract Type
Full Time

CREST Product Manager, Full or Part time

REPORTING TO: Head of Education

RESPONSIBLE FOR: 1x Education Assistant

BASED: British Science Association, Wellcome Wolfson Building,
165 Queen's Gate, London SW7 5HD with occasional travel throughout the UK

TERMS: Full time or part time (4 days per week) - Requests for flexible working will be considered

SALARY: £27,500 to £35,500 pa (depending on experience, full time equivalent or pro-rata’d according to hours)

We're looking for an innovative Product Manager to join our education team. You will be part of a team leading the development of the CREST Awards scheme and its new digital platforms, collaborating across our education and communications teams to ensure our users have a fantastic CREST experience.

At the British Science Association (BSA) we want all young people to value science as a part of their culture. To do this, we seek to support and diversify the community of young people and educators who are interested and involved in science. An integral part of this mission is growing the CREST Awards scheme.

CREST Awards offer young people aged 5 to 19 the opportunity to lead their own science, engineering or technology project. It is the only nationally recognised accreditation scheme for project work in STEM subjects. We want to make CREST more accessible to a wider and more diverse group of young people to explore a world of possibilities through STEM.

About the role

The CREST Product Manager will be responsible for the development of the CREST Awards scheme, driving the delivery of the CREST Awards through managing relationships with partners within the CREST network and managing the future development in line with user feedback and BSA goals.

The CREST Product Manager will also be involved in developing and delivering the sales and marketing strategy.

The CREST Product Manager will be based in our South Kensington office (co-located with the Science Museum) with regular visits to see contractors, users, events, conferences and to meet members of the CREST network across the UK.

The main responsibilities of this role are to:

  • Drive the delivery of CREST Award targets by managing stakeholder relationships, supporting and monitoring the performance of main sales channels;
  • Create a product development plan which aligns with the CREST Business Plan and BSA’s 3-year strategy;
  • Set ambitious growth targets for CREST Award sales and produce regular performance reports for the relevant stakeholders;
  • Oversee the CREST budget and monitor the costs of delivering CREST awards;
  • Work closely with the communications team to develop and implement promotional campaigns, the messaging framework and contribute to the annual marketing plan for CREST Awards;
  • Develop strategies for the collection and analysis of user feedback and work with the education team to continuously improve CREST Awards platforms and resources, responding to user feedback;
  • Promote and demonstrate new ideas and features to stakeholders;
  • Develop and deliver timelines and roadmaps for developing the product(s).

About you

As an experienced product manager, you’ll have a good working knowledge of web delivered products and an awareness of how to support our digital service. An in-depth understanding of how to grow sales using these technologies is important.

You’ll also be a great influencer, able to work with multidisciplinary teams and external partners within STEM to achieve our shared goals. You will be an innovator and a great communicator who’s able to bring about change.

What’s essential is that you’ll bring a listening ear and be empathic to the needs of the users and ensure we meet both their needs and the needs of the charity. You'll also strive to act on the insights CREST gains from its users, and be committed to continuously improving our service, CREST products and working practices.

Working within the Education team, you will be open to constructive challenge, and comfortable working with evidence and making your case using research and data. You approach problems creatively and will work to maximise the impact of CREST for young people.

Knowledge of the Education and/or the STEM enrichment sector in the UK and internationally would be an advantage.

Experience of using digital marketing channels would be desirable, including having worked with social media, implementing SEO, drafting copy for Google Adwords and email marketing.


Employees at the British Science Association enjoy 27 days’ annual leave (pro rata), contributory pension scheme, death in service insurance from day 1, homeworking Wednesdays (subject to the needs of the organisation), childcare vouchers salary sacrifice scheme, interest free loan (for season ticket, bike to work, assisted study), corporate membership rate at Imperial College sports centre, up to 2 days paid leave for voluntary commitments and opportunities for learning and development.

To apply

To apply for this role, please send a CV (no more than two A4 pages) and covering letter that summarises your interest in the post and evidence of your ability to take on the role via the application method below.

The closing date for applications is midday (12 noon) on Friday the 23rd of February.

Interviews are due to take place week commencing the 5th of March. You will be informed as soon as possible after the application deadline whether you have been selected for interview.

We would like the chosen candidate to take up the role as soon as possible.

Terms and conditions

The British Science Association is an equal opportunities employer and a company committed to diversity. The British Science Association is committed to the fair and equal treatment of potential and existing employees irrespective of race, colour, nationality, ethnic or national origin, religion, age, disability, gender, sexual orientation, marital status, ex-offending background or any other potentially unlawfully discriminating factor.

Only applicants who have a legal right to work within the UK will be considered. You will be asked to bring along proof of nationality and/or proof of ability to work in the UK. You will also be asked to declare any previous convictions in line with your rights under the Rehabilitation of Offenders Act 1974 (Exceptions) order 1975.

This is a description of the job as it is presently constituted. It is the practice of the Association to examine job descriptions from time to time and to update them to ensure they relate to the job as then being performed, or to incorporate whatever changes are reasonably required, in discussion with the postholder.

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