Contact Centre Agent

Recruiter
Pertemps Birmingham Commercial
Location
Birmingham
Posted
13 Feb 2018
Closes
21 Feb 2018
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Contact Centre Agent's required for a South Birmingham financial organization.

As a contact agent you will be the first point of contact with clients providing a first class service.

Taking inbound calls,emails and messages
Offering a professional service
Accurate recording of all calls onto the CRM system
Handling queries
Actioning all client changes
Providing guidance on correct procedures
To undertake the duties in line with the company's regulators including FSA Principles for business

The succesful candidate will have :-
Excellent communication skills
Fast and accurate recording
Strong Computer literacy
Credit Check
DBS
Able to work between the hours of 8.00am -8.00pm
£8.50ph

Please contact Jackie @ Pertemps (Apply online only)

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