Part time Receptionist (12 months FTC)

Recruiter
Ultimate Banking
Location
Newbury
Posted
13 Feb 2018
Closes
15 Mar 2018
Sector
Accountancy
Contract Type
Permanent
Hours
Part Time
Part time Receptionist (12 months Fixed Term Contract for the purpose of Maternity Cover)
Head Office, Newbury

We are looking for a part time Receptionist to provide excellent internal and external customer service.

The key responsibilities of the role are:

Welcoming and personally greeting visitors to Head Office
Following all procedures for sign in, security and health and safety of visitors
Answering and directing all incoming telephone calls in a professional manner
Providing admin support to the Customer Support Department
Compliance, in line with regulatory requirements, Codes of Practice and Society procedures

Essential criteria for the role are:

Customer service experience face to face and/or by telephone
Experience of resolving telephone queries, and following up calls
Basic administration ability
Able to communicate clearly and concisely
Self-motivated and able to prioritise work to meet service standards
Accuracy & attention to detail
Enthusiastic, positive & cheerful
Takes initiative and makes suggestions for improvements
Supportive of others in a team
GCSE (or equivalent) in Maths & English grade C or above

Desirable criteria for the role are:

Experience in a similar role

Hours: 15 hours per week: Monday 9am – 5pm, Tuesday & Wednesday 9am – 1pm

Salary: Starting salary is £6,904 rising to £7,672 once fully competent, plus benefits

Closing date: 06 February 2018
Interviews: 14 February 2018

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