Customer Services/Field Technician

Recruiter
Pertemps Burnley Industrial
Location
Burnley
Posted
13 Feb 2018
Closes
16 Mar 2018
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Customer Services/Field Technician
My client is currently recruiting for a Field Technician, based at our new production facility in Burnley. The successful candidate must be self-disciplined, and be able to work methodically under their own initiative remotely.

Duties will include:-
• Installation of machines and ancillaries on customer sites (full training and support will be given)
• Liaison with customers and end users and group HQ
• Trouble shooting and problem solving
• Working in the field including worldwide travel
• Preparing and submitting site visit reports
Key Competencies & Qualifications
• This role will suit an individual who has an engineering background, of Mechanical Engineering, Electrical Engineering or Mechatronics, however an in depth technical expertise in Engineering is essential.
• Ability to read and work to detailed drawings
• Excellent communication and problem solving skills are essential
• Ability and willingness to travel overseas at short notice essential.
• Experience of the carpet processing industry is desirable.
• Be able to demonstrate a professional & courteous manner towards customers, end users and colleagues.
• Have a good telephone manner
• Good planning and organising skills
• Passion and enthusiasm with a can do attitude
• Must be reliable and trustworthy
• Be able to work as part of a team
• Have an HNC or above equivalent working experience essential.
Additional training and support will be given to the successful candidate.

In addition to a long term career prospect the position also offers
• Competitive Salary
• Time and a half paid while travelling and working away
• All expenses paid while travelling and working away
• 33 days holiday (including public holidays)
• 8 – 10 months of the year working away either abroad or in the UK

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