Credit Control Administrator

Gamma Telecom
14 Feb 2018
15 Mar 2018
Contract Type
Full Time
Credit Control Administrator

Location: Newbury, Berkshire - RG14 5BY
Salary: Excellent DOE
Employment Status: Full-Time, Permanent.

Overview of Role:

As part of this growth the business is strengthening its Finance Team for the challenges ahead. Gamma’s onward growth and entrepreneurial culture will present the selected candidates with many challenges and is small enough for individual contributions to be very quickly recognised.

Key responsibilities:

• Cash allocation for multiple sales ledger (GT,GBC, GNS)
• Banking cheques
• Direct Debit collection process 2 collections
• BAC’s rejection reports, maintaining bank details for customer accounts
• Managing email boxes for GBC Credit Control and Gamma Direct Debit
• GNS account chasing
• GBC Mobile accounts chasing
• Dispute escalation and monitoring
• Dunning process for mobile accounts
• Account reconciliation
• Register Direct Debit mandates, electronic and manual
• Customer account maintenance
• New account set up
• Day to day liaison with Finance, Billing and Revenue Assurance and GBC sales as appropriate.
• Extensive liaison with Team Managers and the Customer Development Managers (sales team).
• Must be well organised flexible and capable of working under pressure.
• General office administration
• Holiday cover

The candidate will have extensive experience of MS Outlook, Word, Excel.

This role is key to the credit control team and the ideal candidate must exhibit all the key strengths and abilities as a team player. A can do flexible attitude and the willingness to “pitch in” at all levels. The successful candidate must be able to ensure that all elements of the business follow the correct procedures (with appropriate support from senior management).

The candidate will be expected to work within all levels of the business and have the ability to communicate at all levels of the business both internally and externally. Previous experience in a similar role is required.

• Demonstrable experience in a similar role within finance/credit control environment
• Knowledge of Outlook, Advance Word, Advance Excel, Best practise sales ledger/credit control
• Ability to balance personal workload
• Appreciation of and ability to meet business commitments
• Ability to communicate at all levels of an organisation, both internally and customer facing
• Creates good impression on others: confident, professional, knowledgeable.
• Capable of working under pressure

Must be friendly with a good sense of humour as well as:

• Well organised
• Numerate
• Thorough
• Self motivated
• Team-player

GCSE English, Maths.
AS level Maths, English, Business Studies or equivalent

Flexible approach to work hours according to the needs of the business

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