Payments Assistant (12 Month Contract)

Recruiter
Parkside
Location
Bracknell
Posted
12 Feb 2018
Closes
21 Feb 2018
Sector
Accountancy
Contract Type
Contract
Hours
Full Time
Payments Assistant (12 month contract) - Bracknell

I am currently recruiting for a large Financial Services organisation based in Bracknell for a Payments Assistant on a 12 month contract basis.

Description

As a Payments Assistant, you will be responsible for the timely execution and delivery of all payments. This role will provide agreed service delivery standards and will require you to liaise with different teams, clients and offices to resolve operational queries and support the business where required.

Duties & Responsibilities

Payments & Settlements

* Responsible for making foreign exchange/ International payments for clients (business & consumer);
* Processing client settlements for transactions completed via debit/credit card, direct debit and bank transfers;
* Complying with AML regulations, security standards and internal policies/procedures;
* Checking workflow queues to ensure transactions are dealt with in a timely and efficient manner, to meet cut off times and SLA's;
* Identifying any exceptions in relation to any payment and any associated financial risk;
* Ensuring all broker settlement figures are agreed and payments are settled on time;
* Processing receiving bank charge payments for private clients

Essentials & Desirables

* Previous experience of working within operations | payments (international payments) role within an FX/IP (MSB) service provider or financial services provider / bank;

* Can demonstrate experience and competency of handling client enquiries, ideally payment / settlement, and having had responsibility for telephone and email liaison with clients (either consumer or corporate);

* Previous experience of processing payments via bank transfers, direct debit and credit/debit card;

* Can demonstrate strong IT skills using online payments/dealing platform, spread sheets and MS Office;

* Must have strong written and verbal (English) communication skills

* The successful candidate will possess a "can do" customer-centric approach to resolving problems

Parkside Recruitment Ltd is acting as an Employment Business in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer

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