Community/ Primary Account Manager, Sunderland, North & South Tees

Recruiter
Novartis
Location
Surrey
Posted
19 Jan 2018
Closes
15 Mar 2018
Sector
Healthcare
Contract Type
Permanent
Hours
Full Time
Community Account Manager, Novartis, UK Job purpose To implement and execute business plans to meet sales goals for assigned Primary care territory. To drive territory sales performance, market share and optimal resource utilization. To develop effective professional business relationships with customers that support delivery of business results in a specific therapeutic area. To contribute to and implement account plans with complex customers including GPs, Practice Nurses (including Long term condition specialists), Practice Based Pharmacists, Retail Pharmacists, Practice Managers and Primary care business managers. To differentiate Novartis as a leader in a specific therapeutic area. Maintain high levels of collaboration throughout internal team specifically KAM and PAM roles. Key Responsibilities - Executes account plans for assigned product lines/brands, customers or therapeutic area; uncovers and develops new business opportunities within Primary care. - Develops and applies understanding of customer organizations and networks and of diverse influences that affect customer decisions (e.g. peer relationships) - Develops business/clinical customer relationships across Primary care by implementing the broader account plan. - Adapts and optimizes approach and communications style during sales calls, responding appropriately to customer needs - Makes effective use of available technologies and channels to support sales calls. - Proactive collaboration across functions, in particular KAM, PAM and MSL field roles - Ensures that Novartis products and supporting services are broadly understood and available to more patients and customers. - Deploys and uses Marketing and Sales promotional materials and programs; coordinates direct promotion programs and facilitates pull-through activities. - Develops deep specialist product and disease state knowledge in a specific therapeutic area and leverages this to build professional customer relationships and support sound clinical discussions. - Uses detailed knowledge of local services and product features and benefits during sales calls to improve sales of Novartis products and/or improved referral rates of Pts into services - Allocates resources effectively to target localities in order to host peer to peer meetings and other promotional activities - Integrates themselves into local account team to input knowledge and environment intelligence into broader account plan Integrity and Compliance: Works within Integrity and Compliance policies, including NP4 / NP3 and ensures those around him/her do the same. Works to ensure a diverse and inclusive environment free from all forms of discrimination and harassment. About Novartis: Our mission is to care and cure; We want to discover, develop and successfully market innovative products to prevent and cure diseases, to ease suffering and to enhance the quality of life. We also want to provide a shareholder return that reflects outstanding performance and to adequately reward those who invest their money, their time and their ideas in our company. Benefits of Working for Novartis: Competitive Salary Annual Bonus Strong Work/Life Balance, flexible working Top UK Employer Pension Scheme Share Scheme Paid holidays Comprehensive Medical Insurance Subsidised Canteen Employee Recognition Scheme Sports & Social Club ‘I came for the job, I stay for the culture’ #LI-P Minimum requirements The ideal candidate will have: - Desirably educated to Degree Level ideally in Business, Science or Marketing English - Proven experience in pharmaceutical industry is highly desirable - Related field sales experience - Desirable: Cross-functional / matrix working Novartis are an equal opportunities employer and welcome applications from all suitably qualified persons

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