Resource Planner

Recruiter
Alexander Mann Solutions Contingency
Location
Halifax
Posted
12 Feb 2018
Closes
18 Feb 2018
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Resource Planner / Resource Optimisation Analyst

Based in Halifax, Peterborough or Liverpool

Up to £22 per hour depending on experience

Temporary role for approx. 6 months but could extend

About The Company:

Our client is one of the world's leading FTSE 100 general insurers with a proud heritage. They provide high quality, innovative insurance products and services for some 20 million customers in over 130 countries.

About The Role:

* Deliver realistic and robust supply and demand plans, highlight opportunities and insight to support the business meet and exceed their plans.
* Producing analysis to highlight any variances to Demand and Supply plans, clearly showing trends and making recommendations to improve performance
* Have a strong awareness of all initiatives impacting supported business areas including transformation. Understand movements or changes and identifying risks to SVL or cost and produce mitigation plans to address
* Utilising WFM and analytical tools to provide tactical and strategic solutions and insight to support operations.
* Analysing complex information and using communication clear with data and making the message clear principles to produce actionable insight to improve operational performance
* Work closely with Resource Planning Business Partners to develop a detailed knowledge of the business, drive value into the operation and work flexibly to support multiple business areas
* Generating and identifying new methods of analysing / interpreting data and forecasting
* Producing and providing clarification on periodic or ad-hoc reports or analyses.
* Support development and implementation of contact centre (i.e. WFM) and analytical technologies to improve operational performance and resource planning capability.
* Developing and maintaining strong and effective communication
* Working with agility across the wider Resource Planning team supporting business needs and projects as required

About You:

* Experience of building schedules and forecasting
* Experience of data analysis and general business awareness.
* Experience of working with a WFM tool.
* Advanced working knowledge of Excel and other planning software

Alexander Mann Solutions, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business

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