Director of Client Services - Med Comms
Our client is an established international medical education agency providing innovative, high-quality and effective healthcare communications. Due to continued success and growth they are seeking a Director of Client Services to join their London or Cheshire offices, where you will be part of a global network of offices staffed by highly talented individuals who can deliver on a global scale or a local level and across a broad spectrum of therapy areas. As the Director of Client Services you will be responsible for working as part of the management team to ensure that the agency’s vision and strategic business goals are achieved. As a leader and motivator, you will set service standards, support business development and drive the cultural identity of the agency. This position has overall responsibility for the performance of Client Services with full financial responsibility for all accounts, including forecasting. In addition, you will forecast headcount and ensure efficient operational allocation of resources, as well as supporting the ongoing development and training of staff. In return you can expect an excellent salary along with benefits that include car allowance, 25 days holidays, bonus, pension, healthcare and much more. Our client is known for their friendly and informal working environment and excellent opportunities for career and personal development, including transfers and secondments to their other offices around the world. Knowledge, Skills and Abilities: A life sciences degree or ideally a Master’s or PhD Significant consultancy experience (medical affairs and commercial), strategic operational management, and financial experience gained in a medical education or communication agency environment Proven ability to work as part of a senior management team to develop business plans, set staffing levels and service standards Ability to direct staff strategically, so that business, operational and service objectives are met Experience in strategic communication and launch planning, key message development etc. Broad scientific and therapeutic exposure with excellent scientific and project management competency Experience of line managing and directing senior Client Services staff and acting as an agency leadership figure by setting standards and championing agency values and culture A track record of leadership of new business proposals and pitches from scientific and commercial perspectives ID Search & Selection has been successfully placing candidates in healthcare communications jobs for over 15 years. Along the way we’ve built many long term relationships with candidates and clients. We’re now trusted recruitment partners to many leading companies, big, small, network and independent. Our consultants are knowledgeable and professional and will be happy to offer information and advice. We are with you every step of the way, providing a supportive and communicative service that we will tailor to your unique needs. For more information call on this or other similar roles Jon Gawley 01932 797996.