Service Controller

Recruiter
CDM Recruitment
Location
Northampton
Posted
01 Feb 2018
Closes
13 Mar 2018
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Service Controller
Plant and materials handling equipment
Northampton
£18,000pa-£21,000pa + benefits
My client is a leading national supplier of forklift trucks and related plant equipment and has multiple depots across the UK.
As a result of ongoing investment a fantastic opportunity has arisen for a service controller to join the team at its flagship Northampton based site.
As a service controller your job will be to manage the workloads of a team of field based service engineers.
You will be given responsibility for a specific geographical area and you main duties will include:
Taking calls from external customers relating to equipment breakdowns.
Delegating jobs to field service engineers.
Ensuring maximum efficiencies are achieved in service delivery.
Ensuring all administrative support processes are followed in a timely and accurate manner.
The successful service controller will have previous experience in a similar position and those with experience in the plant or materials handling sector will be at a distinct advantage.
You will also have excellent customer service, administration and IT skills.
On joining the company, the successful service controller will receive first class training and there will be on going professional development support

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