Vehicle Damage Assessor

Interaction Recruitment
01 Feb 2018
18 Feb 2018
Contract Type
Full Time
Role: Vehicle Damage Assessor

Location: Tamworth

Employment Type: Full Time/Permanent

Salary: Competitive, depending on experience

Interaction Recruitment is the UK's fastest growing independent recruiter with offices Nationwide. We are currently working in partnership with Nationwide Accident Repair Services Ltd. Repairing over 360,000 vehicles every year, Nationwide Accident Repair Services Ltd is the leading and largest, comprehensive automotive repairer in the UK. With 125 state-of-the-art equipped Repair Centres, a UK wide Mobile Repair network, a UK wide mobile glass repair and replacement network, three Rapid Repair centres and an accident management and claims handling service, Nationwide boasts the broadest range of repair solutions and services in the industry today. We are looking to recruit professional, enthusiastic and driven individuals to join their vibrant and growing teams.

About Nationwide Accident Repair Services

Nationwide is one of Europes largest accident repair networks with 120+ bodyshops, mobile repair, glazing and accident management services. Since our inception, we have set the industry benchmark in accident repair and we continue to provide services to the worlds most recognised car manufacturers and dealerships from all over the world using our tried and tested award-winning approach.

We have doubled in size in the last 2 years and with future expansion on the horizon it has never been a better time to join the team.

The Role:

· You will be carrying out inspections of damaged vehicles and assess the full extent of the damage sustained, assess the cost of repair and time scales

· To identify the correct prescribed repair method

· To prepare computerised and manual estimates and to accurately record these, maintaining up-to-date records of all estimates

· To obtain from insurance companies authority to proceed with repair to a vehicle and to confirm the cost of the repair

· To communicate effectively with customers, engineers and technicians to ensure understanding of correct vehicle repair methodology

· To ensure that any amendment to repair work is authorised by the insurance company

· Once authorisation has been gained, to liaise with the body shop personnel and make sure that they understand fully the prescribed repair method

Crucial to our success is our people and our ethos of One Nationwide, One Team reflects the importance we place on this. Our teams are up-skilled, reaccredited and developed through our Academy to deliver an exceptional customer experience from start to finish. We make sure all of our team members are experts in their fields, unlocking their full potential through career development and continue to lead our peers in the automotive industry.

You will demonstrate:

· Enthusiasm to join our team. We are One Nationwide, One Team

· Strong organisational skills

· Flexible work attitude

· Problem solving within the role

· Handle all vehicles with due care and attention ensuring that customer care/satisfaction is maintained at all times

· Awareness of and adhere to all the housekeeping and health and safety regulations

You will ideally have:

· Customer Service and administration experience

· ATA qualification or be a time served technician

· NVQ Level 1, 2 & 3

· Experience in a body shop or accident repair environment

Why work for Nationwide Accident Repair Services?

We have over 4000 team members who take full advantage of:

· One Nationwide, One Team Culture

· Competitive Salary & Bonus

· Workplace Pension

· Life Assurance

· Employee Assistance Programme.

· Career Development

· IMI (ATA) Accreditation Support

· Training through Nationwide Academy

· Child Care Vouchers

· Competitive Annual Leave Package

· Mobile Phone Discount Scheme

· My Nationwide Car Scheme

· My Nationwide Rewards

Includes discounts at:

· Major supermarkets (Tesco, Sainsburys, Asda etc.)

· High street retailers (Apple, John Lewis, Currys, Boots etc.)

· Travel (Thomas Cook, (url removed), Expedia etc.)

· & much more!

If you have the above skills and experience and can commit to the working hours and a challenging working environment we would like to hear from you. To apply please submit your CV. Thank you for your consideration

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