Business Support Assistant

MET Recruitment UK Ltd
01 Feb 2018
21 Feb 2018
Contract Type
Full Time
Business Support Assistant

Temporary to Permanent

Pay Rate: £7.50 rising to £8.25 after 12 weeks

Location: Kidderminster

We are currently looking for an IT savvy individual with a knowledge of basic laptop, phone and tablet repair to assist the general IT support. Candidates with basic knowledge of IT systems but a willingness to learn new skills will be considered as some training will be provided.

Purpose of the Job

To ensure the upkeep of IT equipment & support all staff in having working & suitable equipment for their roles. To support the project team through the provision of project control, planning, administration and reporting. Provide accurate and effective coordination to support the day to day operations by applying expertise towards assignments in a proactive, well organised and customer-oriented manner.

Duties and Responsibilities

* Set up of new phones, tablets, computers & laptops for staff
* Monitor PC performance & make improvements where necessary for specific users
* Liaise with our external contract regards PC repair, issues & problem solving
* Continual improvements in our IT systems
* Control IT equipment stock levels
* Assist workforce with application queries, general usage tips i.e. MS office package

Project duties

* Liaise with relevant parties via email & phone to arrange access to sites
* Ensure outages for all activities are in place according to the schedule
* Proactively monitor the project schedule as assigned.
* Ensure the relevant permits are in place for teams including sub-contractors
* Maintain document control and storage, track project activities and team communication
* Interpret site instructions. Prepare RAMS for all work to be carried out. Review RAMS provided by sub-contractors and ensure that all elements of the build pack including subcontractors is collated within the agreed tolerances
* Review site images for quality control and reporting findings to the Project Manager
* Compiling data on plot analysis software and report to the Project Manager
* Support engineers on site.
* General day to day communication with site teams to ensure schedule is being met
* Schedule and update data input
* General administration duties
* Report H&S non-conformances to the Health and Safety Manager

Skills - Essential

* Effective Communication skills including an excellent telephone manner
* Honest approach to work
* Excellent computer skills (Microsoft Office and specific in-house software e.g. SiteLive)
* Good level of maths and number skills
* Proven ability to work and learn in fast-paced environment
* Ability to organise work in a timely and effective manner
* Ability to prioritise and organise work effectively creating agendas, minutes, correspondence, documentation and presentations
* Able to multi task on a variety of tasks working independently and in a team oriented, collaborative environment

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