Technical Assistant

Branston Potatoes
03 Feb 2018
18 Feb 2018
Contract Type
Full Time
Technical Assistant: Permanent

Hours: Monday to Friday 08:00 – 17:00

The role:

You’ll be required to assist the Technical and QA teams to ensure that we continue to meet the high expectations of our customers and deliver our customer and department plans. You’ll be involved with collating, investigating, trending and reporting of customer and technical data. Maintaining accurate and up to date in-house specifications and standards will be an important part of your job. As part of the role you will also be required to undertake regular GMP factory audits, collating and reporting on the results. You will also be required to facilitate product benchmarking sessions on new and existing products. You’ll work closely with both the Marketing and the Innovations departments to offer support and to drive continuous improvement throughout the business.

Tasks & responsibilities:

• Trace customer complaints, root cause and corrective actions
• Factory and total site GMP auditing
• Specification writing and management
• Management of factory documentation (eg summary specs, date codes)
• QSC project work looking at quality and innovation
• Product benchmarking (taste panels)
• Product quality assessments in line with retailer expectations
• Maintain Technical data within core Business Systems
• Conduct damage & bruising assessments on new & existing production equipment
• Support innovations team and continuous improvement of all Technical functions

Skills and experience needed:

You’ll need the ability to communicate and build relationships with both suppliers and customers alongside strong organisational and interpersonal skills. You’ll also need to be able to work efficiently in cross-functional teams, bringing enthusiasm and drive to the department. Preferably, you’ll have some food industry experience with a food science degree, you'll also need excellent communication skills and the confidence to liaise effectively with people at all levels

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