Project Manager

Uniting Ambition
London (Greater)
01 Feb 2018
21 Feb 2018
Contract Type
Full Time
Project Manager


£450p/d - £500p/d

3 Months +

My Multi-Channel retail client urgently requires a Project Manager with a background of delivering marketing projects including Marketing Automation, Customer Browsing Behaviour and Email Campaigns.

The work will begin with Discovery to bottom out the scope and work in a collaborative manner with the business and two potential suppliers. The aim of Discovery is:

* Defining the optimum scope to realise the business benefits and enable quick implementation.
* Defining indicative internal and external costs and timelines to deliver that optimum scope, including vendor list prices and consultation fees.
* Aligning with compliance and architecture to ensure adhereance to GDPR.
* Establishing the recommendation of a supplier from the involvement in Discovery or whether a full RFP will be required.

Discovery deliverables (managing a project team of ~4):

* High level documentation of as-is process flows and current system platforms
* Workshops with Brand Marketing Teams and Group Digital Marketing to validate:

* As-is systems, architecture and capabilities
* To-be scope

* Investigate the implications to Retail and Customer Care, for example the surfacing of all customer contact to Customer Care agents and potentially in store
* Assessment of impact on existing 3rd Parties systems
* Map and document the current data flow
* Capture and document how this project fits into the overall vision for Marketing (short term and long term) to frame any proposed solution
* Look at Data Warehouse and Customer information and where does this sit in the overall company Data strategy
* Work with compliance, group digital and legal to ensure GDPR is considered in system architecture and project

Project Manager

Marketing Automation // customer browsing behaviour // Email Campaigns // Project Manager

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