User Researcher

07 Feb 2018
18 Feb 2018
Contract Type
Full Time
User Researcher / User Research / User Experience Researcher / User Journey / Government / Sheffield

Sheffield based Central Government organisation are looking for a User Researcher to join their expanding team. This is an initial 6 month contract, outside of IR35.

As a User Researcher you will plan user research activities as part of an agile delivery team working on complex services. You will build user centred practices, and align user research activities with wider plans to inform service proposition. You may work with other user researchers to assure and improve research practice.


* Planning, designing and preparing a range of user research activities to support the design, development and continuous improvement of complex government services.
* Carrying out a wide range of user research activities from recruiting participants, preparing discussion guides and moderating research sessions.
* Communicating user research findings to help the team and wider organisation develop a deep understanding of users and their needs.
* Working closely with product managers, designers and developers to turn user research findings into stories and actions that lead to valuable product and service features.

Essential Skills & Experience

* The ability to align user research activities to inform decision-making and action.
* Experience of adopting a wide range of user research methods.
* Experience of introducing new user research methods into a team, and guiding colleagues in the choice and effective application of research methods.
* The ability to include all kinds of users in appropriate research activities to help teams understand the diversity of users of government services.
* A good understanding of the social and technological context for government services, and experience of aligning user research activities.

To apply for this role please click apply now!

To find out more about Real please visit (url removed)

Real Staffing, a trading division of SThree Partnership LLP | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales

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