Netcool SME

Project Recruit
London (Greater)
01 Feb 2018
18 Mar 2018
Contract Type
Full Time
Our client, a major global provider of IT services, is seeking an experienced Netcool SME to join the team in a temporary contract role based in Uxbridge, Middlesex.

The position is an immediate start with a competitive daily rate offered to the right candidate.

Netcool SME Activities:

* Installation of Netcool Omnibus, Impact and WebGUI
* Installation of Netcool Operations Insight(NOI)
* Installation and configuration of ITM, SNMP and Email probes
* Integration of Netcool with various monitoring tools like ITM, SCOM, Solarwinds etc.
* Integration of Netcool with Remedy On Demand
* Migration of existing rules, triggers, Stored procedures
* Migration of existing impact policies
* Developing policies based on customer requirement

Netcool SME Job Description:

* Experience with installation / configuration of latest version of Tivoli Netcool Omnibus and Netcool/Impact
* Experience working with Probes ( mttrapd, ping, eif, socket, syslogd, glf) and Configuration activities on Probes and Gateways.
* Omnibus tools and automations development activities.
* Support and development on the Netcool IMPACT, Netcool OMNIbus Rules.
* Scripting and support in Impact polices and enrichment and developing Alarm Enrichment, Delay, Threshold & Notification Policies.
* Expertise Level of knowledge in Netcool Suite of Products like Web GUI/TIP, Impact.
* Designing and integration of ticketing tool with Netcool, integration of Email/SMS gateways with netcool
* Developing Policies for correlating Events, Location Based and Pattern Based Correlation Policies via Alarm knowledge base.

Skills, Knowledge & Experience:

* At least 5 years of Information Technology experience in Netcool Implementation at Customer location
* Should be a local resident
* Should have worked in Retail customer space
* Good analytical and problem solving skills
* Working knowledge of Netcool Omnibus, Impact, WebGUI and NOI
* Integration of Netcool with Remedy
* Strong client-facing and communication skills
* Advanced troubleshooting and multi-tasking skills
* Degree in Information Technology, Computer Science or equivalent
* Good Communication Skills




Ticketing tool

Remedy v9.1


Netcool Omnibus 8.1, Netcool Impact 7.1, NOI

Instant Messaging

Skype for business

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