Strategic Accounts Support Executive

Recruiter
Journey Recruitment Ltd
Location
Wokingham
Posted
01 Feb 2018
Closes
21 Feb 2018
Contract Type
Permanent
Hours
Full Time
Would you like to work for a first class company in a training/development environment in a hands-on support role in Wokingham?

Do you have great organisational/admin and IT skills?

Managing all public course bookings and enquiries, including cancellations, transfers, chasing provisional bookings, chasing PO’s and any other associated communications within agreed response times.
Managing account activities on M.
Conducting basic account qualification information i.e. contact/role/areas of the business/reason for requirement/numbers involved etc.
Expediting leads to the correct sales person in a timely fashion and manage expectations with sales person and the client around response times.
Utilising Advanced Pricing to provide public quotes, and following these quotes up.
Completing exam bookings.
Adding contacts for sales staff and chasing email addresses.
Meeting customers training admin team to help build relationships if required.
Providing general phone support and query management for the team as required.
Co-ordinating holidays with Business Development Managers to ensure cover for customers.
Managing the compilation of monthly or Annual spend reports for clients as and when required.

Required skills

Administrative
Training
IT
Support

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